Avatar of DrYuck #1424
DrYuck #1424
unable to create game(1)Category: Technical SupportJanuary-25-2015 6:10 PM PST (8 years ago) Go to Blizzard forum post
The launcher starts fine, I get my hero screen, but when I hit "resume gam" it just goes black and kicks me back to the launch screen. I followed all the suggestions in troubleshooting, ran a scan and patch, and it still doesn't work. All other programs on my computer seem to be working normally. Any suggestions?
Avatar of Dankorii
Dankorii
unable to create game(2)January-25-2015 8:20 PM PST (8 years ago) Go to Blizzard forum post
DrYuck,

Please post your DXDIAG file so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
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