 | Not Able to Play Reaper of Souls(1) | Category: Technical SupportJanuary-27-2015 7:33 AM PST (8 years ago)  |
| it says purchased on my account, but idk if it is just because of the maintenance still not being finished yet but is this happening with anyone else | ||
 | Not Able to Play Reaper of Souls(5) | January-27-2015 8:18 AM PST (8 years ago) |
| jbjb, I'm not sure I understand the issues here? Records show you added the expansion last December and you have a level 70 Crusader. _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Not Able to Play Reaper of Souls(7) | January-27-2015 8:23 AM PST (8 years ago) |
| SoulxDriven, You're going to need to contact a Billing agent I'm afraid. I see the account as having the expansion added back in October 2014 but in another place, I see that transaction as failing. This support article will lead you through the process of submitting a ticket, requesting a call back, or entering into a live web chat session. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Not Able to Play Reaper of Souls(8) | January-27-2015 8:25 AM PST (8 years ago) |
| jbjb, I guess what I'm asking is what's the problem exactly? What can't you do and when can't you do it? _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Not Able to Play Reaper of Souls(10) | January-27-2015 8:37 AM PST (8 years ago) |
| jbjb, Is the Adventure Mode button there but not clickable? _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Not Able to Play Reaper of Souls(13) | January-27-2015 8:59 AM PST (8 years ago) |
| alexpena, Can you please check it again? I reset your account on this end and need to know if that helped or not. _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Not Able to Play Reaper of Souls(15) | January-27-2015 9:06 AM PST (8 years ago) |
| Ok, thank's for the update. I've gone ahead and reset each account posting in this thread. If any of you are still having the problem after re-testing, please let me know. You may need to logout and login again before trying. _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
