 | in need of some help(1) | Category: Technical SupportJanuary-26-2015 3:00 PM PST (10 years ago)  |
| my computer keeps freezing when I play any advice would be helpful thanks in advance | ||
 | in need of some help(2) | January-26-2015 3:08 PM PST (10 years ago) |
| wolfpack, Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| in need of some help(4) | January-26-2015 5:13 PM PST (10 years ago) |
| wolfpack, Your video driver is from 2013. Let's try a newer video driver to see if that helps. Here's a link for the driver download: Nvidia Driver When you are going to install the driver I would like for you to select "Custom Install" > Uncheck everything except for the graphics driver > Check the "Perform a clean install" box > Continue with the install. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| in need of some help(6) | January-26-2015 7:09 PM PST (10 years ago) |
| wolfpack, I'm glad to see that your issue is now resolved. Please feel free to post again if you have any other questions. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
