Avatar of DEADRabbiTX #2244
DEADRabbiTX #2244
Error code: 4AFF1763-3150-4ADD-A66E-AA9F52...(1)Category: Technical SupportJanuary-14-2015 10:12 AM PST (8 years ago) Go to Blizzard forum post
Hi All,

My first time posting here.

Today I encountered an error code: 4AFF1763-3150-4ADD-A66E-AA9F52CC4070, can someone help me out with this specific error?

I have been experience game crashes during game play (rifts, bounties, greater rifts...) lately, have already read quite a few posts regarding that, and I'm disappointed to say it seems have no solution to it. I guess it's good to have an error code compare to nothing. I'd really appreciate if any blue post appears.

General info of my PC:
CPU: i7 4790k @4.00GHz
RAM: 8GB
V-card: Nvidia GeForce GTX 295 (old card on the new rig)
M-Board: Gigabyte Z97X-UD3H
Win 7 Ultimate Service Pack 1, 64 bit, runs on Samsung SSD 840 PRO.
Avatar of Omrakos
Omrakos
Error code: 4AFF1763-3150-4ADD-A66E-AA9F52...(2)January-14-2015 10:24 AM PST (8 years ago) Go to Blizzard forum post
DEADRabbiTX,

This particular crash is tied to a reported bug having to do with DirectX. That's unfortunately the only info I can get about it as there hasn't been a reported fix or workaround yet.

Can I go ahead and get your system info?

You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

I'd also ask if you have access to a different video card you could try using?

_________________________________________________________
I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time,
Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time
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Avatar of Omrakos
Omrakos
Error code: 4AFF1763-3150-4ADD-A66E-AA9F52...(4)January-16-2015 11:00 AM PST (8 years ago) Go to Blizzard forum post
DEADRabbiTX,

Could you try reverting to an older Nvidia driver and see if the symptom changes?

Release 337.88 - http://www.nvidia.com/download/driverResults.aspx/75991/en-us

_________________________________________________________
I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time,
Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos
Error code: 4AFF1763-3150-4ADD-A66E-AA9F52...(6)January-17-2015 11:02 AM PST (8 years ago) Go to Blizzard forum post
DEADRabbiTX,

Ok, that's all I can really suggest for now. Our Compatibility Department is trying to reproduce it now so our engineers can take a look.

_________________________________________________________
I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time,
Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
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