Avatar of redzenz #1351
redzenz #1351
game crashes when i enter rifts(1)Category: Technical SupportJanuary-25-2015 7:44 PM PST (8 years ago) Go to Blizzard forum post
So i had this issue for ages now re installed the game and everything and did the fix feature and still nothing iv uninstalled my graphics card a radeon and then put it all back on and still crashes before i was getting some long number error and now when ever i enter a rift it just shuts my game off no error nothing and its very very annoying when you do a greater and or normal rift and waste keys i wish to just play the game with out this happening every time iv come back to diablo 3 a few times now trying to see if this was fixed and no it has not... and iv checked other ways to fix this and it said to change grapics card to a later version and i had done that so im not in any beta or recent graphics cards as people said that crashes the game but still the same thing crashes its been happening since around... the start of season 1 i wish to find out any news on how i can play becuse i am tired of getting shot back to my desktop
Avatar of Dankorii
Dankorii
game crashes when i enter rifts(2)January-25-2015 8:18 PM PST (8 years ago) Go to Blizzard forum post
redzenz,

Posted by: redzenz

before i was getting some long number error


1. Can you provide one of those errors?

2. Please post your DXDIAG file so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
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