Avatar of Fadda #2660
Fadda #2660
My account got downgraded?(1)Category: Technical SupportDecember-8-2014 1:22 PM PST (8 years ago) Go to Blizzard forum post
So I haven't played DIII for like a month or so. I wanted to play with a friend of mine last day, but I couldn't log in with my lvl70 mage, it says that i have no access to that content. So i checked if something was wrong with my account, and I discovered that my account got downgraded and Reaper of Souls is no longer there, I only have the Standard Edition. I had bought the key for reaper of souls from G2A.com, so there shouldn't be problems as the site is quite popular. I opned a ticket 48 hours ago, still no reply. Is it normal for blizzard support to be so "slow"?
Avatar of Omrakos
Omrakos
My account got downgraded?(7)December-9-2014 7:14 PM PST (8 years ago) Go to Blizzard forum post
Fadda,

The Reaper of Souls key you had added was a gift code key which means someone purchased it as a gift and then resold it. It appears that it was likely a voided sale possibly due to credit card fraud, so the key was disabled.

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