 | keep getting screen crashes pls help !!(1) | Category: Technical SupportAugust-18-2015 7:35 AM PDT (9 years ago)  |
| via (Ticket EU51250177) im just keep getting these crashes help !! this problem started when i came back to diablo 3 after having 2 months break. and im having this problem since for month now, i tried every possible solution i could find online but non of them seems to work for me. Im getting .karnel mode driver crashes (it always restores), also having texture crashes - while im still in game and i can still hear d3 sounds in the background and i can type(i have to close d3 or sometime it goes back to normal lets say after few sec. or min or so. 1.I formated and clean reinstaled whole system twice already 2.Driver updates - used driver unninstaler (tryed several drivers -newest old ones ) tryed custom install with only instaling the driver (alway clean install) 3.My hw tempratures are in normal numbers they wont go above 60 °C (GA,CPU) 4. the only times ive noticed a difference was, when i instaled old drivers(347.88 or 306.23) this resulted in mouse dissapearing(in game), black screens, deskopt crashes but for most of the times it restored it self and i could keep playing(texture chrases were gone, they seems to be happening only with newer drivers) i also noticed that right before the crash i get fps drop to 3fps or so, another thing that is happening is that while im running game in full-windowed mode when alt+tab i cant view my deskopt. I have to change the mode than change it back to full- windowed after that its all fine. 5.tryed play arround with nvida setting in nvida control panel, tryed to change in game setting, tryed closing all unnesesery background aps. bowsers atc. tryed closing my antivirus 6. i dident change any hw in between my break latest crash image: http://imgur.com/CJj1VoJ | ||
 | keep getting screen crashes pls help !!(5) | January-16-2016 7:54 AM PST (9 years ago) |
| Hello AnaboliX, Please keep in mind that the technical support forum's was created mainly so players could help each other. While there are employees here and we try to help as much as possible, we can't always respond to every single thread. I'm sorry we didn't answer yours when you opened it. I would recommend to make a Furmark test to make sure your graphic card is functioning correctly: - Download Furmark test: http://www.ozone3d.net/benchmarks/fur/ - Start the stress test and monitor the temperatures of the card. If they ever go over 80º, close the test immediately. - Check if artifacts or any error appear during the test. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| keep getting screen crashes pls help !!(9) | January-20-2016 6:47 AM PST (9 years ago) |
| Hello AnaboliX, If you've tried absolutely everything, my advice would be contacting a technician in your area. Both the crashes you describe (crashing to desktop and going back to the game) and the textures shown on the screenshot indicate that there could be an issue with the graphic card or the driver. Since you've already tried with different drivers and couldn't manage to fix the issue, I would recommend a technician to make 100% sure that the hardware is working properly. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
