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sonicrune #2811
CRASH IN DESOLATE SANDS(1)Category: Technical SupportJuly-7-2015 5:14 AM PDT (7 years ago) Go to Blizzard forum post
I have been playing for over a week and I keep crashing in desolate sands as soon as I cross a cerain point and yes I am using AMD driver on windows 7 64 bit

I have tried downgrading to amd 13.12 driver and then I can't open the battle.net desktop app
I have also tried downgrading when the desktop app was open and then the game would not start

I really like the game so I want to continue playing but to do that I would have to buy a console and the game for it or buy a new laptop/computer without amd driver

Does anyone have a WORKING solution
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Tiogaradh
CRASH IN DESOLATE SANDS(13)September-29-2015 12:41 AM PDT (7 years ago) Go to Blizzard forum post
AMD have released a new beta driver (version 15.9), which should , according to its release notes, resolve the crash problem in Desolate Sands.

[59474] Diablo 3 crashes in the Act 2 Desolate Sands area of the game

You can download the driver here and also see other information related to the release, however, please be aware that this is a beta version of the driver and comes with all the usual risks of running a beta driver.

Should you decide you to test the driver, please uninstall your current video drivers completely - including any additional software - and then only install the beta drivers.

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Tiogaradh
CRASH IN DESOLATE SANDS(15)September-29-2015 11:48 PM PDT (7 years ago) Go to Blizzard forum post
Hey SoulSpeed,
While in general I do agree with you that running a beta driver isn't exactly the riskiest thing you can do, they do often have issues such as the memory leak issue that AMD have confirmed with this driver.

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