 | bluescreen of death downloading PTR(1) | Category: Technical SupportNovember-10-2014 8:28 AM PST (8 years ago)  |
| Hi, So the PTR is availeble for download, but everytime i click install i get a bluescreen of death after ~1 min. The installer is defenitely the problem, because i have triep replicating the problem, and my laptop blue screened again after i ran the PTR instal. (i wasn't doing anything else) I have a sony vaio laptop with windows 7 home premium. i can run diablo 3 just fine. | ||
 | bluescreen of death downloading PTR(6) | November-10-2014 7:53 PM PST (8 years ago) |
| pyro, I don't think the PTR is available yet. When it is they will have a front page announcement on the website and will open the PTR forums. MissCheetah is right, there is no PTR up at the moment. Either way, you shouldn't be getting blue screen errors. Let's download BlueScreenView. BlueScreenView is a free program that scans all of the minidump files created during 'blue screen of death' crashes, and displays the information about all crashes in one table. Here's a link where that download can be found: C-Net - BlueScreenView Once you have that downloaded and installed, open it and locate the most recent crash. Then provide me with the data located in the "Bug Check String", "Bug Check Code", and "Caused by Driver" columns for that crash. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? [Post edited one time, last edit by Dankorii at November-11-2014 1:06 PM PST (8 years ago)] | ||
| bluescreen of death downloading PTR(12) | November-11-2014 6:18 PM PST (8 years ago) |
| pyro, Thanks for the update. I'm glad to see that switching security programs allowed you to finish installing. Please feel free to post again if you have any other questions. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
