Avatar of Kruznik #6715
Kruznik #6715
Getting stuck on loading screens(1)Category: Technical SupportNovember-10-2014 6:27 PM PST (8 years ago) Go to Blizzard forum post
Hi Blizz,

I just want to highlight an issue that some of us are having lately (my clan mates and I). I have been getting stuck on the loading screen quite often. This usually happens when I am in the menu screen and the game is loading into the map. The loading screen will just be there on and on and on so the only thing i can do is force quit the game and reload again.

Can you please take a look at it asap?

Many thanks
Avatar of Dankorii
Dankorii
Getting stuck on loading screens(2)November-10-2014 7:06 PM PST (8 years ago) Go to Blizzard forum post
Kruznik,

Let's try deleting the Battle.net Cache file to see if that helps.

Check out this support article for steps on how to do that:

Deleting the Battle.net Cache Folder (PC)

Once that is done, test out the game and let me know what happens.
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