 | Error Code: 3C4F6CBC-EDA2-41BE-8164-D1ECE46AE(1) | Category: Technical SupportNovember-3-2014 3:55 PM PST (8 years ago)  |
| Hardcore seasonal died after the game crashed and it gave me this error code. Can anybody help me get to the root of why this might be happening? Code: 3C4F6CBC-EDA2-41BE-8164-D1ECE46AEFA2 | ||
 | Error Code: 3C4F6CBC-EDA2-41BE-8164-D1ECE46AE(3) | November-4-2014 4:50 PM PST (8 years ago) |
| NexusVoid, Your submitted crash report doesn't specifically point to the problem but it does appear to be related to the game UI. This is where it's crashing: 2014.11.02 09:54:34.313769000 ERROR: UI ERROR: Failed to find UIID Root.NormalLayer.vendor_dialog_mainPage.gemcombine_dialog.tree.stackpanel.folder 1.stackpanel.entry 32.button ---------------------------------------------- GetLastError() = 183 Cannot create a file when that file already exists. <ERROR-0> <no message> </ERROR-0> This could be corruption so a re-install may help. I also see mention of a possible "overlay" being used. If you're using any sort of third party app designed to "enhance" the game play, I'd suggest uninstalling it. 0018E04C: 00 00 00 00 4E 6F 6E 65 00 74 2E 4F 76 65 72 6C ....None.t.Overl 0018E05C: 61 79 43 6F 00 00 00 00 01 00 00 00 50 61 67 65 ayCo........Page 0018E06C: 48 65 61 64 02 00 00 00 6C 6F 73 65 42 75 74 74 Head....loseButt _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
