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Enchanting Hotfix [Updated, October 31](1)Category: ConsoleOctober-21-2014 4:26 PM PDT (4 years ago) Go to Blizzard forum post
[UPDATE – Friday, October 31]

Thank you for your patience!

To address the outstanding issue of de-ranked Legendary Gems, we are distributing replacement gems to the affected group of players via in-game mail. The replacement gems will be ranked higher than those that were previously lost.

To those who experienced this issue and are sent replacement gem(s), please make sure you have enough space in your hero’s inventory before opening the mail. With this, an Internet connection is required to claim the mail and you will need to be signed into your SEN or XBL account, as appropriate. Be aware that for PlayStation 4, your own user name will appear in the sender field. For Xbox One, no name will be associated with the mail and the sender field will be blank.

We will still be proceeding with the original change to the Mystic’s enchanting cost, reducing the required quality from Flawless Imperial to Imperial. However, this change will be made in a forthcoming patch.
We want to say thank you again to everyone who was affected, for your patience and understanding. We apologize for any inconvenience this issue caused and hope that this resolution helps you get back into the fight as soon as possible!

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[UPDATE] – We are currently investigating issues affecting Ultimate Evil Edition games in which this hotfix was applied. One of these of these issues includes, but is not limited to, a reported loss of Legendary Gem progress.

Until further notice, this particular hotfix has been reverted across all the console platforms. To help ensure the hotfix has been removed and will not impact your gameplay, power cycle your console platform (turn it off and then back on) before starting a game. Additionally, please note that joining an online game which was created with the hotfix active may cause players within the party to be affected by the reported issues. As a result, we advise using caution when playing online for the next 24 – 48 hours.

We sincerely apologize for this inconvenience and will be sure to provide updates as they become available. Thank you for your patience!

Greetings everyone,

A hotfix has been issued for Ultimate Evil Edition which affects the PlayStation 3, PlayStation 4, Xbox 360, and Xbox One. This hotfix makes an adjustment to the materials needed to enchant Amulets and Rings at the Mystic, reducing the quality of required gems from Flawless Imperial to Imperial.

Please note that since this is a console hotfix, as opposed to a full client patch, there are some key differences of which players should be aware.

  • Parental Controls:
    • PS3 and PS4 users who are Parentally Restricted will not receive the hotfix. In order to modify Parental Control settings for these consoles, please refer to Sony’s Support Sites for PlayStation 3 and PlayStation 4.

  • New Gaming Sessions:
    • On the PS3, Xbox 360, and Xbox One, users may be required to play online* in order for the hotfix to be saved between gaming sessions. Ultimate Evil Edition games created on one of these consoles while offline may not have the hotfix enabled.
    • On the PS4, users will only need to download and install the hotfix once while signed into their PlayStation Network account. After the hotfix has been downloaded and installed, no additional steps will be required. The hotfix will remain active, even if subsequent games are created offline.

Users on all four platforms must be signed into their respective PlayStation Network or Xbox Live accounts to be eligible for hotfix (PlayStation Plus and Xbox Live Gold subscriptions are not required, however). The hotfix will automatically download in the background when you progress to Ultimate Evil Edition’s Main Menu.

*This is not a change to Ultimate Evil Edition’s optional offline play mode. Ultimate Evil Edition games created on PS3, Xbox 360, or Xbox One which were previously hotfixed, but are no longer connected online can still be played as normal; however, the hotfix may not be active.
[Post edited four times, last edit by Lylirra at October-31-2014 5:15 PM PDT (4 years ago)]
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