 | Experiencing regular huge lag spikes and disconnects(1) | Category: Technical SupportJune-10-2015 1:32 AM PDT (8 years ago)  |
| Goodday, I am experiencing regular huge lag spikes and even some disconnect for some time now. My ISP KPN Netherlands tells me that its something on my end and i only ecperience these issues when playing Diablo. No issues at all when i play Halo on my xbox. I have already scanned my pc for malware and reinstalled Diablo completely. ISP - KPN Country - Netherlands Experia Box V9 V1.02, firmware version V1.01.00T09.9 No other network hardware Type of connection used: issues arise on both Wifi and wired connection Windows 8.1 Using windows firewall with an exception for Diablo of course Windows Defender but have already tried it while shutting it down, problems still arise. Tracert: Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233] over a maximum of 30 hops: 1 1 ms 2 ms 1 ms router.home [192.168.2.254] 2 3 ms 2 ms 2 ms static.kpn.net [195.190.228.45] 3 9 ms 11 ms 7 ms nl-ah-dc2-git-cr02.kpn.net [213.75.1.79] 4 62 ms * 12 ms nl-asd-dc2-ice-ir01.kpn.net [213.75.1.78] 5 7 ms 7 ms 6 ms asd2-rou-1022.NL.eurorings.net [134.222.93.138] 6 7 ms 7 ms 6 ms asd2-rou-1044.NL.eurorings.net [134.222.229.113] 7 8 ms 7 ms 8 ms asd-s5-rou-1041.NL.eurorings.net [134.222.232.53] 8 7 ms 6 ms 7 ms adm-b5-link.telia.net [62.115.35.197] 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. Pathping: Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233] over a maximum of 30 hops: 0 WebMolecule2.home [192.168.2.12] 1 router.home [192.168.2.254] 2 static.kpn.net [195.190.228.45] 3 nl-ah-dc2-git-cr02.kpn.net [213.75.1.79] 4 nl-asd-dc2-ice-ir01.kpn.net [213.75.1.78] 5 asd2-rou-1022.NL.eurorings.net [134.222.93.138] 6 asd2-rou-1044.NL.eurorings.net [134.222.229.113] 7 asd-s5-rou-1041.NL.eurorings.net [134.222.232.53] 8 adm-b5-link.telia.net [62.115.35.197] 9 * * * Computing statistics for 200 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 WebMolecule2.home [192.168.2.12] 0/ 100 = 0% | 1 4ms 0/ 100 = 0% 0/ 100 = 0% mijnmodem.kpn.home [192.168.2.254] 0/ 100 = 0% | 2 5ms 0/ 100 = 0% 0/ 100 = 0% static.kpn.net [195.190.228.45] 0/ 100 = 0% | 3 --- 100/ 100 =100% 100/ 100 =100% nl-ah-dc2-git-cr02.kpn.net [213.75.1.79] 0/ 100 = 0% | 4 --- 100/ 100 =100% 100/ 100 =100% nl-asd-dc2-ice-ir01.kpn.net [213.75.1.78] 0/ 100 = 0% | 5 7ms 0/ 100 = 0% 0/ 100 = 0% asd2-rou-1022.NL.eurorings.net [134.222.93.138] 0/ 100 = 0% | 6 9ms 0/ 100 = 0% 0/ 100 = 0% asd2-rou-1044.NL.eurorings.net [134.222.229.113] 0/ 100 = 0% | 7 10ms 0/ 100 = 0% 0/ 100 = 0% asd-s5-rou-1041.NL.eurorings.net [134.222.232.53] 0/ 100 = 0% | 8 12ms 0/ 100 = 0% 0/ 100 = 0% adm-b5-link.telia.net [62.115.35.197] Trace complete. I hope you canget back to me soon, because i am experiencing these issues for quite some time now and it seems to coincide with the release of patch 2.2. Thanks in advance. | ||
 | Experiencing regular huge lag spikes and disconnects(2) | June-10-2015 1:55 AM PDT (8 years ago) |
| Hey BunnyNut, Despite what your ISP says your local connection looks fine, the issue is here: 3 9 ms 11 ms 7 ms nl-ah-dc2-git-cr02.kpn.net [213.75.1.79] 4 62 ms * 12 ms nl-asd-dc2-ice-ir01.kpn.net [213.75.1.78] I would contact your ISP again and show them this. _____________________________________________________ Na na na na na na na na na na na na na na na na Survey! https://www.surveymonkey.com/s/Tiogaradh | ||
| Experiencing regular huge lag spikes and disconnects(4) | June-10-2015 2:45 AM PDT (8 years ago) |
| If you can show them the traceroute itself and explain there is an issue around hop four, of the three packets being sent one is either taking too long to respond or not responding at all. _____________________________________________________ Na na na na na na na na na na na na na na na na Survey! https://www.surveymonkey.com/s/Tiogaradh | ||
