Hello,
Thank you for taking the time to create and post diagnostic data.
Here is an altered version of your pathping: https://i.imgur.com/UHoIiBJ.png
As you can see from the notes I have added, there is packet loss between your computer and your Asus modem. This packet loss continues throughout the pathping, and the packet loss artificially increases your latency by making your computer & the game server re-request data which fails to arrive the first time.
It's possible a power cycle will fix the problem;
https://eu.battle.net/support/en/article/7300082
I've performed a quick check and it appears that the Asus WL-520GC is a modem with wireless functionality (likely what the 'WL' in the name signifies). Wireless connections are highly vulnerable to interference, so I would strongly advise getting an Ethernet cable to physically connect your modem to your computer.
If the power cycle fails to resolve the issue and you're unable to use an Ethernet cable due to physical distance, the computer & modem being on different levels of a multi story building, etc., I can only recommend contacting Teleing and asking them to help optimize your network for gaming. Best of luck getting this sorted!
| high latency, unplayable...(1) | Category: Technical SupportMay-29-2015 2:34 AM PDT (8 years ago) ![]() | |
| before the patch 2.2.0 was released, i could play at home a game without a single lagg/high latency (but only on college i could play without lagging). I dont lagg at any other game tho. But now, since the release of 2.2.0 i cant do !@#$ on this game, latency goes up to 1000 or even more, i payed 70 bucks for this game and i cant even play it..I dont know if its too %^-*ty internet (got 600kb/s download, and about 100 kb/s upload) or too bad router or what its ridiculous since i can see almost everyone is complaining about it and i doubt it you fixed it already..im really sad that i cant play and its even the first game i ever bought, what a shame. Hope you will see this and i really hope you can fix my problems, because i like this game but is useless to play it with this high latency... ISP : teleing Town and Country : Slovenia (Ljutomer) Network Adapter Make and Model : Apris, model: TM602B/DM Modem/Router Make and Model : Asus WL-520GC And a pathping : http://gyazo.com/220888f0562ee845ef5c4ad02a15964b
thanks for a reply, i will try with etherntet cable later and i'll reply if its any better
No probs. :)
It's well worth using an Ethernet cable as you'll enjoy much better stability.
Hey blaaaaz,
How are things looking after trying Doomie's advice? _____________________________________________________ Na na na na na na na na na na na na na na na na Survey! https://www.surveymonkey.com/s/Tiogaradh
#5
33 minutes ago
| ||
| high latency, unplayable...(5) | May-30-2015 12:51 AM PDT (8 years ago) ![]() | |
| Hey blaaaaz, How are things looking after trying Doomie's advice? _____________________________________________________ Na na na na na na na na na na na na na na na na Survey! https://www.surveymonkey.com/s/Tiogaradh | ||
