Avatar of Vadis #1698
Vadis #1698
can't log in - Error: BLZBNTBGS80000021 (3003)(1)Category: Technical SupportMay-25-2015 3:12 PM PDT (8 years ago) Go to Blizzard forum post
Hi there!!

I have tried to log in Battle.net a few times and everytime there is a error of BLZBNTBGS80000021 (3003).

I have run a pathping and Trace Route and these are the results. Please can you help:

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

1 <1 ms * <1 ms Joker-PC.mshome.net [192.168.137.1]
2 * * * Request timed out.
3 70 ms 75 ms 78 ms 172.17.16.5
4 131 ms 47 ms 51 ms 192.168.102.2
5 67 ms 61 ms 60 ms 172.17.16.17
6 65 ms 77 ms 50 ms 8ta-150-178-01.telkomadsl.co.za [41.150.178.1]
7 80 ms 95 ms 38 ms rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.252.113]
8 242 ms 223 ms 219 ms lon-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.43.9.46]
9 314 ms 233 ms 228 ms ldn-b5-link.telia.net [62.115.35.89]
10 231 ms 210 ms 218 ms ldn-bb2-link.telia.net [213.155.136.76]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:
0 Vadis.mshome.net [192.168.137.7]
1 Joker-PC.mshome.net [192.168.137.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Vadis.mshome.net [192.168.137.7]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% Joker-PC.mshome.net [192.168.137.1]

Trace complete.
Reply Quote
HEY !!

LOOK BEHIND YOU !!

ITS ME !!

we're in the same boat my friend ...'

BLZBNTBGS80000021 (3003)

Michael row the boat to shore ... halle-lu-huhu-jah ... Michael row the boat to shore ... halle-lu-huhu-jah

:D
Reply Quote
Customer Service
Posts: 16,566
Hey Vadis,
It seems the issue is outside your home network but also not within ours,

3 70 ms 75 ms 78 ms 172.17.16.5
4 131 ms 47 ms 51 ms 192.168.102.2

If you contact your ISP and show them this Traceroute they should be able to advise.

_____________________________________________________
Na na na na na na na na na na na na na na na na Survey!
https://www.surveymonkey.com/s/Tiogaradh
Reply Quote
<
Avatar of Tiogaradh
Tiogaradh
can't log in - Error: BLZBNTBGS80000021 (3003)(3)May-26-2015 1:42 AM PDT (8 years ago) Go to Blizzard forum post
Hey Vadis,
It seems the issue is outside your home network but also not within ours,

3 70 ms 75 ms 78 ms 172.17.16.5
4 131 ms 47 ms 51 ms 192.168.102.2

If you contact your ISP and show them this Traceroute they should be able to advise.

_____________________________________________________
Na na na na na na na na na na na na na na na na Survey!
https://www.surveymonkey.com/s/Tiogaradh
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