How to change the SMS phone number? - Diablo III Blue Post

Runar,

I'm afraid you'll need to submit a support ticket as we aren't able to assist with this sort of thing here in a public forum.

This support article will lead you through the process of submitting a ticket, requesting a call back, or entering into a live web chat session..

https://us.battle.net/support/en/article/remove-sms-protect

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[Post edited one time, last edit by Omrakos at October-3-2014 5:01 PM PDT (8 years ago)]

Runar #1385	How to change the SMS phone number?(1)	Category: Technical SupportOctober-3-2014 3:43 PM PDT (8 years ago)
	Hello, How do I go about changing my registered SMS phone number if I no longer have that phone? I have a number registered on my account that I've not had access to in a couple years now (or when ever it was that I turned it off) and have a new cell number that I want to add to my account, or change the old number to the new one. But when I try to change the old SMS number the system tells me that it needs to verify who I am by sending a text to the registered number. Well... Duh... If I need to change the number it's likely because I no longer have access to the old number. I do have a physical authenticator but apparently that's not enough to allow me to change my cell phone number. So, how do I go about changing my registered SMS cell phone number with battle.net when I no longer have access to the phone/number that I used when registering it on the site? #1 10/3/2014 Login to rate Reply Quote Omrakos View posts Omrakos Support Forum Agent Posts: 35,900 Runar, I'm afraid you'll need to submit a support ticket as we aren't able to assist with this sort of thing here in a public forum. This support article will lead you through the process of submitting a ticket, requesting a call back, or entering into a live web chat session.. https://us.battle.net/support/en/article/remove-sms-protect _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - <a href="https://www.surveymonkey.com/s/Omrakos [Post edited one time, last edit by Omrakos at October-3-2014 5:01 PM PDT (8 years ago)]

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Omrakos	How to change the SMS phone number?(2)	October-3-2014 4:57 PM PDT (8 years ago)
	Runar, I'm afraid you'll need to submit a support ticket as we aren't able to assist with this sort of thing here in a public forum. This support article will lead you through the process of submitting a ticket, requesting a call back, or entering into a live web chat session.. https://us.battle.net/support/en/article/remove-sms-protect _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - <a href="https://www.surveymonkey.com/s/Omrakos [Post edited one time, last edit by Omrakos at October-3-2014 5:01 PM PDT (8 years ago)]