 | Game keeps Crashing I have tried everything!(1) | Category: Technical SupportOctober-7-2014 1:59 PM PDT (8 years ago)  |
| I keep getting black screened and then a few seconds later sound cuts out, and I have to push button restart. I have checked the Event Viewer and checked system errors and at the times of the crash I get Event ID 6008 "The previous system shutdown at 12:29:58 PM on ‎10/‎3/‎2014 was unexpected." I also get bluescreen ID 1033 when the crash decides to restart my pc. I have tried uninstalling, reinstalling, clean instals of my graphics card drivers and only using the drivers no bells or whistles. I have also checked my temps while in D3 ,wow and a few other games before and after messing with fan speeds still crashes even at 65c gpu temp and 44c cpu, D3 is the only one that crashes my system. Even with my graphics set to low and my audio drivers updated and set to low and stereo I get no changes in stability in D3. I have also checked my SSD firmware and all my other drivers they are all up to date. This problem seems to have started when I started playing v2.1.1 never had this problem before hand. Please help im at my wits end here. | ||
 | Game keeps Crashing I have tried everything!(3) | October-7-2014 6:50 PM PDT (8 years ago) |
| Pimiko, Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Game keeps Crashing I have tried everything!(5) | October-8-2014 7:46 PM PDT (8 years ago) |
| Pimiko, 1. Do you run the game in windowed, full screen windowed, or full screen mode? 2. What is your monitor's brand and model number? ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Game keeps Crashing I have tried everything!(7) | October-9-2014 6:28 PM PDT (8 years ago) |
| Pimiko, 1. As a temporary test, let's removed the Asus monitor. That will leave your Acer monitor as the primary monitor. Test out the game and let me know what happens. 2. Are you using any overlay programs like EVGA Precision or MSI Afterburner? ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
