 | Game screen freezes but game continues(1) | Category: Technical SupportOctober-9-2014 9:31 PM PDT (8 years ago)  |
| Hey. I've been trying to find a fix to my problem but i cannot find any answers. My problem is when I play d3 the screen would freeze and lock up but the game would still be running. I can hear the effects in the background but I am unable to do anything about it. The only thing I was able to do to try to fix it in time and tp back to town is pressing Ctr+alt+delete. Then I would press cancel and the game might catch up to itself, giving me time to get back to town. If i choose to keep playing, it would lock up again soon after. As of right now I am completely stumped and I am now thinking of getting a new computer. My laptop specs are: Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz Memory (RAM) 20.0 GB Graphics NVIDIA GeForce GTX 560M Not sure if Hard drive matters or not but I have a 7200rpm 1 tb drive I belive? ANyways my laptop is the Asus G47sx | ||
 | Game screen freezes but game continues(5) | October-10-2014 11:29 AM PDT (8 years ago) |
| Cuny, ZyloWolfBane, and Yei, Do any or all of you happen to have the Nvidia GeForce Experience app running while you play? _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Game screen freezes but game continues(8) | October-10-2014 5:28 PM PDT (8 years ago) |
| Richo, Could you try uninstalling GeForce Experience and then playing as you do normally and see if it happens again? We had a user comment that doing this resolved his freezes. We're not able to get this to occur in-house so we're trying to get as much info as possible. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Game screen freezes but game continues(14) | October-11-2014 11:11 AM PDT (8 years ago) |
| phizewow, I don't know what's causing it, and I'm not saying it's not an issue with our game, but to be fair, other games in the industry are experiencing the same thing. https://www.google.com/search?q=screen+freezes+game+keeps+running&rlz=1C1CHFX_enUS483US483&oq=screen+freezes+game+keeps+running&aqs=chrome..69i57.23584j0j7&sourceid=chrome&es_sm=93&ie=UTF-8 Until we can get reliable reproducible steps, our QA dept is limited in what they can do. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
