 | Video Card shuts off in Act V(1) | Category: Technical SupportOctober-6-2014 10:44 AM PDT (8 years ago)  |
| Never had any issues before ROS. Since ROS however in Act V I can do whatever I want for as long as I want in town and no issues. In the first 3 scenes my monitors would randomly shut off as if the video card shut off. Still hear game music from the speakers but nothing else and no response. By the time I got to Corvus it started doing it within the first minute or 2 of entering the area. Spent over an hour in live chat with a GM and the end result was he said he would send a ticket up to the Dev's but he closed my ticket with no solution. All drivers are up to date, Uninstalled and reinstalled game on a second HDD. Ran 12 hour 3dMark stress test and no issues, MemTest no issues, Volt meter tested PSU no issues, Temps are normal no over heating at all. Underclocked GPU same result. Gigabyte Mainboard, Phenom 2 X6 CPU, XFX Radeon 7770 Ghost Black Edition video card. I checked other posts and most recent with same issue I have is several months old and had no resolution. | ||
 | Video Card shuts off in Act V(7) | October-7-2014 7:40 PM PDT (8 years ago) |
| Seanfhear, Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
