Hello HEYSIMONWONG,
In this Battle.net account you only have a Diablo III Starter Edition, created 3 days ago. If you are logging in with this account, is normal that you don't have your characters.
Probably you have another Battle.net account that has the account upgraded and all your characters. If you have trouble finding it or remembering it, please contact Customer Support so they can help you. :)
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HEYSIMONWONG #3580 | lost character after update to ROS(1) | Category: Technical SupportMay-16-2015 11:53 AM PDT (10 years ago) | ||||
lost character on Asia and Euro after update to ROS plz help
#2
11 minutes ago
Delmoryth | lost character after update to ROS(2) | May-19-2015 3:01 AM PDT (10 years ago) | Hello HEYSIMONWONG, | In this Battle.net account you only have a Diablo III Starter Edition, created 3 days ago. If you are logging in with this account, is normal that you don't have your characters. Probably you have another Battle.net account that has the account upgraded and all your characters. If you have trouble finding it or remembering it, please contact Customer Support so they can help you. :) ___________________________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |