Avatar of Face #1853
Face #1853
License downgraded to Starter Edition(1)Category: Technical SupportMay-15-2015 6:19 AM PDT (10 years ago) Go to Blizzard forum post
So I was having trouble logging in this morning and I went to my acct page to see if anything was wrong there, and everything looked fine, except my RoS license has been downgraded to a Starter Ed.

Not sure if it is related to the ongoing maintenance, but if its not, there's really no reason this should be a thing. I obtained my D3 key at release through the annual pass. I've successfully completed that 5 times over. I purchased RoS at launch through normal means.

The launcher is also telling me to upgrade to unlock acts II, III, and IV.

What is going on here?

EDIT: I just realized I somehow posted on the EU forums. No idea how that happened. I'll post this to the US forums. Thanks.
Avatar of Delmoryth
Delmoryth
License downgraded to Starter Edition(5)May-16-2015 7:42 AM PDT (10 years ago) Go to Blizzard forum post
Hello Face,

I can see your license is fine, you shouldn't have trouble. It might be a temporary display error; could you please try again and see if it works fine for you?

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