 | Game crashing randomly.(1) | Category: Technical SupportSeptember-29-2014 10:23 PM PDT (8 years ago)  |
| FA1BCD1E-7667-45E5-8D8A-1B1338CB8CFB ERROR CODE ^^ Using windows 8.1 | ||
 | Game crashing randomly.(3) | September-30-2014 12:47 PM PDT (8 years ago) |
| kuzzo, A couple of modules are showing up in your submitted crash report that I'd suggest looking into. DBG-MODULE<006E0000 0005b000 "HMIPCore.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1409587269> DBG-MODULE<5E8C0000 00054000 "GraphicsCaptureHook.dll" "GraphicsCaptureHook.pdb" 0 {4af44b1d-770b-447e-b871e5497ca81c52} 1 1410142080> I believe these are associated with apps called "Hide My IP" and "Open Broadcaster Software Game Capture Hook". If you know what these are and are using them, try disabling or uninstalling them and see if the problem continues. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Game crashing randomly.(5) | September-30-2014 3:09 PM PDT (8 years ago) |
| kuzzo, I didn't say anything about streaming. You commented you were randomly crashing and I mentioned a couple of apps that may be responsible. Did you remove them? Did the crashing stop? _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Game crashing randomly.(10) | October-3-2014 7:02 PM PDT (8 years ago) |
| kuzzo , I'm not seeing anything in your submitted crash log, but the crash has been reported a few times and is classified as a bug right now, which means our QA guys are looking at it. I've seen no comments from them yet though so I have no workaround or fixes to suggest. Can you post some information about your computer and maybe I'll see something that stands out? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
