 | D3 crashing randomly after 2.1.1 patch(1) | Category: Technical SupportSeptember-23-2014 6:13 PM PDT (8 years ago)  |
| Hi, I am having random crashes after the installation of patch 2.1.1. The game has crashed twice for me while playing the game and then it even has crashed at menu. Prior to the crashing, I noticed some really weird in game effects. I noticed that my barb was invisible except for the helm, shoulders and weapon. I was still able to move on screen but it was like he was a ghost. I even took a screenshot and can provide if necessary. Anyone else having issues with the game crashing? Thoughts on the Bliz side? Thanks! | ||
 | D3 crashing randomly after 2.1.1 patch(2) | September-23-2014 6:17 PM PDT (8 years ago) |
| enslen, What happens when it crashes on you? What do you see? Any messages? Do you have to restart the computer to recover? Your screenshot would be interesting to view so please upload it to an image hosting site and provide the link. Can you also post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| D3 crashing randomly after 2.1.1 patch(4) | September-23-2014 7:38 PM PDT (8 years ago) |
| enslen, Could you try uninstalling xfire_toucan? DBG-MODULE<04150000 00277000 "xfire_toucan_45547.dll" "xfire_toucan.pdb" 0 {71d54f96-0015-4488-a677a048c1b3d4a8} 1 1336013265> _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| D3 crashing randomly after 2.1.1 patch(7) | September-24-2014 10:54 AM PDT (8 years ago) |
| enslen, The crash code in the screen shot you provided was for a user who had an issue with xfire_toucan. I didn't notice that you posted someone else's code nor why you would do that as well. I need to know the code you're getting in order to investigate. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
