 | Collecting info for connection/latency issue(1) | Category: Technical SupportSeptember-19-2014 6:19 PM PDT (8 years ago)  |
| Our network admins are requesting a little more info from those of you experiencing any connection or high latency issues in Diablo III. We're not looking for more trace routes, path pings, or WinMtrs at this time, but we'd like to know a rough approximation of how much time elapses between connecting and then being disconnected. In cases where you start experiencing lag and then it recovers and you can play normally for a bit, can you tell us roughly how long it takes to recover? Edit: http://www.rappler.com/technology/news/69417-asia-america-gateway-internet-cable-break" class="bml-link-url2">A cable break between Asia and America</a> may be causing significantly high latency for players from the Southeast Asia region. We'll keep you posted as we learn more about the status of this break. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - <a href="https://www.surveymonkey.com/s/Omrakos [Post edited two times, last edit by Voiciario at October-4-2014 10:45 PM PDT (8 years ago)] | ||
