 | Computer Crashing - Solid Color On Screen(1) | Category: Technical SupportSeptember-16-2014 5:31 PM PDT (8 years ago)  |
| Here are my Computer Specs before we get into that: Windows 8.1 3.5 i7 Quad Core 32gb ddr3 Evga GTX 750ti (Took out my Quadro 4000 for TS purposes on this issue) 750 watt PSU So here is the issue/Story: Got my new GPU about a week ago. Ran benchmarks on it both 3dMark 11 and landscape no isseus. I started playing games, initially Diablo, and I started having issues where the screen would go a solid color(red, blue, green ect) and I would have to force a restart. First thought, BAD GPU! got on the phone with EVGA tech support. ran through all their crap using ddu doing a fresh install of the drivers taking out my quadro 4000 to verify it wasn't a conflict then do another fresh install of the drives with ddu. tested with other games by loading up my old copy of Oblivion and had the same issue. Finally uninstalled their crap lifestyle program and I was running good for about a day. Came back to diablo again and every time I launched the game from the loader my computer would restart itself. Seen this issue on the forums before as well and after about 4 or 5 restarts got in game finally just to have a nice shinny solid color take over my screen and force a restart. I am currently uninstalling and re installing Diablo to verify if Diablo got spastic and needed to be removed. I've researched this on the forums a little and saw threads about running in compatibility mode or even forcing the game to run due to a GPU not being a recognized card with Diablo. I wanted some incite on this as I'm continuing my talks with EVGA and want to see if its a bad care, even though my benchmarks run fine, or if this is a diablo issue. | ||
 | Computer Crashing - Solid Color On Screen(2) | September-16-2014 5:46 PM PDT (8 years ago) |
| DeathBang, Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Computer Crashing - Solid Color On Screen(5) | September-16-2014 6:02 PM PDT (8 years ago) |
| DeathBang, 1. Just to make sure we're on the same page, the same thing happened on both, the Quadro and the 750ti? 2. Is the Quadro the new card you are referring to? ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? [Post edited one time, last edit by Dankorii at September-18-2014 1:57 PM PDT (8 years ago)] | ||
| Computer Crashing - Solid Color On Screen(7) | September-18-2014 2:24 PM PDT (8 years ago) |
| DeathBang, Current Mode: 1768 x 992 (32 bit) (30Hz) Monitor Name: Generic PnP Monitor Monitor Model: LCD TV Monitor Id: FNI0000 Native Mode: 1920 x 1080(p) (60.000Hz) Have you tried using a regular monitor instead of a TV to see if you get the same results? If not, try that and let me know what happens. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
