 | 6860ABEC-AA6F-45A0-9AF2-F57E6DCDF580(1) | Category: Technical SupportSeptember-14-2014 2:58 AM PDT (8 years ago)  |
| After the patch 2.1 when entering the desolate sands game crashes every single time. | ||
 | 6860ABEC-AA6F-45A0-9AF2-F57E6DCDF580(3) | September-15-2014 6:08 PM PDT (8 years ago) |
| haniRice, I looked over the crash code that you provided in the title. This issue appears to be due to a video driver related bug that is currently being looked into by us and AMD. No ETA on a fix has been provided. Out of curiosity, have you tried playing on the PTR to see if the same issue occurs? ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| 6860ABEC-AA6F-45A0-9AF2-F57E6DCDF580(5) | September-16-2014 2:42 PM PDT (8 years ago) |
| TheTias, Also...what PTR? My mistake, there's no PTR at the moment. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| 6860ABEC-AA6F-45A0-9AF2-F57E6DCDF580(6) | September-16-2014 2:45 PM PDT (8 years ago) |
| haniRice, Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| 6860ABEC-AA6F-45A0-9AF2-F57E6DCDF580(8) | September-16-2014 5:30 PM PDT (8 years ago) |
| B1GD0GV1, Please start your own thread so that we can assist you individually, and be sure to include any info that might help us. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
