 | High latency issue(1) | Category: Technical SupportMay-5-2015 3:33 PM PDT (10 years ago)  |
| I have been having high latency issues in D3 for a couple of weeks.Latency spike up to 600ms or so for two or three seconds at a time every few minutes.This is making Greater rifts unplayable for me at the moment. PING 71.79.164.104 (71.79.164.104) 56(84) bytes of data. 64 bytes from 71.79.164.104: icmp_seq=1 ttl=47 time=89.0 ms 64 bytes from 71.79.164.104: icmp_seq=2 ttl=47 time=89.9 ms 64 bytes from 71.79.164.104: icmp_seq=3 ttl=47 time=89.7 ms 64 bytes from 71.79.164.104: icmp_seq=4 ttl=47 time=89.7 ms --- 71.79.164.104 ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3089ms rtt min/avg/max/mdev = 89.003/89.611/89.967/0.363 ms traceroute to 71.79.164.104 (71.79.164.104), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.420 ms 0.461 ms 0.549 ms 2 * * * 3 12.129.199.181 (12.129.199.181) 0.301 ms 12.129.244.189 (12.129.244.189) 0.425 ms 0.514 ms 4 12.129.193.249 (12.129.193.249) 0.509 ms 0.395 ms 0.597 ms 5 cr2.la2ca.ip.att.net (12.122.129.242) 5.198 ms cr1.la2ca.ip.att.net (12.122.128.182) 2.609 ms cr2.la2ca.ip.att.net (12.122.129.242) 5.195 ms 6 cr1.la2ca.ip.att.net (12.122.128.182) 2.610 ms cr2.la2ca.ip.att.net (12.122.129.242) 4.946 ms 2.425 ms 7 ggr2.la2ca.ip.att.net (12.122.129.105) 2.844 ms ggr2.la2ca.ip.att.net (12.122.128.101) 4.780 ms ggr2.la2ca.ip.att.net (12.122.129.105) 2.835 ms 8 205.158.79.241.ptr.us.xo.net (205.158.79.241) 1.372 ms 1.349 ms 1.348 ms 9 207.88.14.214.ptr.us.xo.net (207.88.14.214) 68.810 ms 68.855 ms 68.851 ms 10 207.88.12.131.ptr.us.xo.net (207.88.12.131) 68.598 ms 68.598 ms 68.710 ms 11 te-4-1-0.rar3.atlanta-ga.us.xo.net (207.88.12.129) 68.533 ms 68.530 ms 68.517 ms 12 207.88.12.132.ptr.us.xo.net (207.88.12.132) 68.843 ms 68.667 ms 68.789 ms 13 207.88.14.181.ptr.us.xo.net (207.88.14.181) 68.667 ms 68.646 ms 68.615 ms 14 209.48.38.226 (209.48.38.226) 68.534 ms 68.579 ms 209.48.42.214 (209.48.42.214) 68.490 ms 15 bu-ether18.asbnva1611w-bcr00.tbone.rr.com (107.14.17.201) 70.922 ms 72.546 ms 73.001 ms traceroute to 71.79.164.104 (71.79.164.104), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.378 ms 0.417 ms 0.526 ms 2 * * * 3 12.129.244.189 (12.129.244.189) 0.387 ms 0.400 ms 0.552 ms 4 12.129.193.249 (12.129.193.249) 105.717 ms 105.744 ms 105.862 ms 5 cr1.la2ca.ip.att.net (12.122.128.182) 3.934 ms 3.945 ms 3.955 ms 6 cr1.la2ca.ip.att.net (12.122.128.182) 3.937 ms 2.740 ms 2.749 ms 7 ggr2.la2ca.ip.att.net (12.122.128.101) 3.217 ms 3.238 ms 3.218 ms 8 205.158.79.241.ptr.us.xo.net (205.158.79.241) 2.584 ms 3.151 ms 3.095 ms 9 207.88.14.214.ptr.us.xo.net (207.88.14.214) 83.670 ms 83.681 ms 83.697 ms 10 207.88.12.131.ptr.us.xo.net (207.88.12.131) 68.589 ms 68.600 ms 68.592 ms 11 te-4-1-0.rar3.atlanta-ga.us.xo.net (207.88.12.129) 68.486 ms 68.503 ms 68.422 ms 12 207.88.12.132.ptr.us.xo.net (207.88.12.132) 68.671 ms 68.691 ms 68.833 ms 13 207.88.14.181.ptr.us.xo.net (207.88.14.181) 68.696 ms 68.694 ms 68.639 ms 14 209.48.38.226 (209.48.38.226) 68.393 ms 68.334 ms 75.321 ms 15 107.14.17.205 (107.14.17.205) 72.999 ms 73.001 ms 71.062 ms HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 0.6 0.6 0.5 1.1 0.2 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. 12.129.244.189 0.0% 10 0.3 0.4 0.3 0.5 0.1 4. 12.129.193.249 0.0% 10 0.7 9.6 0.3 91.6 28.8 5. cr1.la2ca.ip.att.net 0.0% 10 3.5 3.2 1.6 4.9 1.0 6. cr1.la2ca.ip.att.net 0.0% 10 3.6 3.2 1.8 5.0 0.9 7. ggr2.la2ca.ip.att.net 0.0% 10 3.5 3.1 1.6 4.9 1.2 8. 205.158.79.241.ptr.us.xo.net 0.0% 10 1.4 3.3 1.3 19.9 5.8 9. 207.88.14.214.ptr.us.xo.net 0.0% 10 68.9 74.5 68.9 94.1 9.7 10. 207.88.12.131.ptr.us.xo.net 0.0% 10 68.6 73.4 68.6 95.5 10.2 11. te-4-1-0.rar3.atlanta-ga.us.xo.net 0.0% 10 68.4 72.1 68.4 92.0 8.0 12. 207.88.12.132.ptr.us.xo.net 0.0% 10 68.7 72.4 68.7 104.8 11.4 13. 207.88.14.181.ptr.us.xo.net 10.0% 10 68.8 68.7 68.6 68.8 0.1 14. 209.48.38.226 0.0% 10 68.5 68.5 68.4 68.8 0.1 15. 107.14.17.205 0.0% 10 73.6 72.0 70.1 73.6 1.3 16. bu-ether12.vinnva0510w-bcr00.tbone.rr.com 0.0% 10 73.8 72.3 70.2 73.8 1.2 17. ae14.tr00.clevohek.mwrtn.rr.com 0.0% 10 78.3 79.1 77.8 81.0 1.2 18. teng18-10.cnntoh1001m.neo.rr.com 0.0% 10 100.3 97.3 92.1 100.5 2.9 19. teng18-10.cnntoh1001m.neo.rr.com 0.0% 10 92.4 96.5 91.1 107.2 5.2 20. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 21. cpe-71-79-164-104.neo.res.rr.com 10.0% 10 89.4 89.7 88.1 96.5 2.7 | ||
 | High latency issue(3) | May-6-2015 1:27 AM PDT (10 years ago) |
| As Doomie said, it would be helpful if you could provide a tracer and pathping. However, you would probably receive a better support over on the US forums, since they can know if there are any issues with their servers and so on. :) ___________________________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
