Avatar of Ragnoros #2979
Ragnoros #2979
Mostly always disconnect on loading screen(1)Category: Technical SupportApril-30-2015 8:31 AM PDT (8 years ago) Go to Blizzard forum post
Ok, Basically i have an issue where every time i enter a loading screen there is a high chance i disconnect. this has been happening since season 1. It got to the point where i quit diablo for a year due to rage. I do not disconnect to the login screen, it takes me back to the selection screen.
i came back today with a fresh installed diablo hoping it was just some server issues that they were working on and it still happens. I cant even play. for the few minutes i've been playing i've been keeping an eye on my MS which stays quite low around 50ms-ish.

I've even tried turning off my firewall
I've updated my network drivers etc.

RAM: 16GB
O-System: 64-bit windows
Processor: AMD FX(tm)-6300 six-core processor (3.51 GHz)
Graphics card: GeForce GTX 660
Adapter: 802.11n LAN Card

Do the above cause any problems with diablo?
Avatar of Delmoryth
Delmoryth
Mostly always disconnect on loading screen(5)May-2-2015 4:23 AM PDT (8 years ago) Go to Blizzard forum post
Hello all,

If you have disconnection issues, please follow the steps on this support article. Don't forget the advanced steps:
battle.net/support/article/611

If the issue persists, please create a tracer just after a disconnection and paste the result on this thread. You have instructions here:
battle.net/support/article/496

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