Avatar of Tragic #1476
Tragic #1476
battle.net app(1)Category: Technical SupportApril-24-2015 11:47 PM PDT (10 years ago) Go to Blizzard forum post
i constantly getting disconnected on the !@#$ing app so i get thrown out of diablo all the time i have had it 5 times within 30 mins now this morning, and getting it every now and then for the past few months back now but when pushing 52s grifts and this %^-* occurs it kinda pissing me off... fix this !@#$ please....

done pathping:

K„lla hit Denna nod/l„nk
Hopp Tid f”rl/skic= % f”rl/skic= % Adress
0 [192.168.0.2]
0/ 100 = 0 % |
1 0 ms 0/ 100 = 0 % 0/ 100 = 0 % 192.168.0.1
0/ 100 = 0 % |
2 5 ms 0/ 100 = 0 % 0/ 100 = 0 % ua-85-229-24-1.cust.bredbandsbolaget.se [85.229.24.1]
0/ 100 = 0 % |
3 5 ms 0/ 100 = 0 % 0/ 100 = 0 % ti3041d400-xe0-3-0.ti.telenor.net [146.172.80.173]
0/ 100 = 0 % |
4 --- 100/ 100 =100 % 100/ 100 =100 % ti3002c400-ae10-0.ti.telenor.net [146.172.99.210]
0/ 100 = 0 % |
5 --- 100/ 100 =100 % 100/ 100 =100 % ti3003c400-ae0-0.ti.telenor.net [146.172.100.70]
0/ 100 = 0 % |
6 16 ms 0/ 100 = 0 % 0/ 100 = 0 % ti6000b400-ae1-0.ti.telenor.net [146.172.105.46]
0/ 100 = 0 % |
7 16 ms 0/ 100 = 0 % 0/ 100 = 0 % 213.242.108.13
0/ 100 = 0 % |
8 19 ms 0/ 100 = 0 % 0/ 100 = 0 % ae-0-10.bar1.Copenhagen2.Level3.net [4.69.137.154]
0/ 100 = 0 % |
9 --- 100/ 100 =100 % 100/ 100 =100 % Telia-Level3-10G.Copenhagen2.Level3.net [4.68.110.222]
0/ 100 = 0 % |
10 31 ms 0/ 100 = 0 % 0/ 100 = 0 % kbn-bb3-link.telia.net [80.91.252.22]
0/ 100 = 0 % |
11 45 ms 0/ 100 = 0 % 0/ 100 = 0 % hbg-bb1-link.telia.net [213.155.133.22]
0/ 100 = 0 % |
12 30 ms 0/ 100 = 0 % 0/ 100 = 0 % adm-bb3-link.telia.net [80.91.245.185]
0/ 100 = 0 % |
13 31 ms 0/ 100 = 0 % 0/ 100 = 0 % adm-b4-link.telia.net [213.155.137.215]

Sp†rning utf”rd.
Avatar of Delmoryth
Delmoryth
battle.net app(8)May-2-2015 4:41 AM PDT (10 years ago) Go to Blizzard forum post
Posted by: Haaansie

i got the same over here been on the foon with tham afther some great asistens for aboute 30mins maybe longer the problem still didnt get fixed

we have tryed all there troubleshooting nothing worked
even tryed thinks i found on google that you can not find on blizzard support site

you might have geust already nothing worked still having dcs

Could you please post a tracer and a pathping? Make sure to generate them just after a disconnection, as it is when it will show any anomaly.

- Tracer: battle.net/support/article/496
- Pathping: battle.net/support/article/718

Please, remember that posting in one thread about your issue is enough. Posting in many threads about the same case only makes providing support more difficult for us.

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Avatar of Delmoryth
Delmoryth
battle.net app(10)May-16-2015 6:43 AM PDT (10 years ago) Go to Blizzard forum post
Hello Tragic,

The packet loss starts out of Blizzard's network, so unfortunately we can't do much about it. Usually (from what I've seen here on the forums), in these cases the provider is the one that can take care of this kind of situation or contact the people that can take care of it.

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