 | getting application error(1) | Category: Technical SupportSeptember-7-2014 11:51 AM PDT (8 years ago)  |
| report id 9676F978-66F4-42E5-ACF6-55FD9141E458. I get application error when I click play. | ||
 | getting application error(5) | September-9-2014 6:33 PM PDT (8 years ago) |
| razor, This looks like a video driver related crash. Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| getting application error(7) | September-11-2014 8:00 PM PDT (8 years ago) |
| razor, 1. --------------- EVR Power Information --------------- Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced) Your system's power setting is currently set to Balanced. We should change that to High Performance. Here's how: Click on the Start Menu > type Power Settings in the search field and hit the Enter key > select High Performance from the Preferred Plans section > Close the window. 2. Lets try a different video driver to see if that helps. Here's a link for the driver download: Nvidia Driver When you are going to install the driver I would like for you to select "Custom Install" > Uncheck everything except for the graphics driver > Check the "Perform a clean install" box > Continue with the install. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| getting application error(9) | September-14-2014 5:29 PM PDT (8 years ago) |
| razor, You're welcome, please feel free to post again if you have any other questions or problems. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
