 | Screen Resolution does not help(1) | Category: Technical SupportAugust-27-2014 4:20 PM PDT (8 years ago)  |
| So I downloaded the new patch, and ever since I did I can not play the game. It cuts off and tells me that I need to run my monitor on 1440x900. I do so and it still wont run. I never had to switch the resolution to play before. Any ideas? | ||
 | Screen Resolution does not help(2) | August-27-2014 4:25 PM PDT (8 years ago) |
| Gizzlejuice, Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Screen Resolution does not help(4) | August-27-2014 4:30 PM PDT (8 years ago) |
| Gizzlejuice, You cut off the dxdiag info way too soon, but from the D3Prefs.txt file, I'd suggest changing this line as a start, but I'll still need to see the whole dxdiag in order to see what monitor you're using and its capabilities: DisplayModeRefreshRate "120" to DisplayModeRefreshRate "60" _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Screen Resolution does not help(7) | August-27-2014 4:36 PM PDT (8 years ago) |
| Gizzlejuice, Can you tell me the actual brand and model number of the monitor? Your dxdiag info isn't pulling it up. Current Mode: 1440 x 900 (32 bit) (60Hz) Monitor Name: Generic Non-PnP Monitor Monitor Model: unknown Monitor Id: Native Mode: unknown _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Screen Resolution does not help(9) | August-27-2014 5:02 PM PDT (8 years ago) |
| Thanks - This monitor isn't capable of a 120 Hz refresh rate which is why it was messing up that way. You have the game set to 1024 by 768 DisplayModeWidth "1024" DisplayModeHeight "768" Which isn't going to look all that good I wouldn't think. Try editing the D3Prefs.txt file and set the res to the native rate of 1440 by 900 Change the above lines to: DisplayModeWidth "1440" DisplayModeHeight "900" _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
