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Mathias #1110
Loading patch 2.1 = "out of range" on monitor(1)Category: Technical SupportAugust-26-2014 4:12 PM PDT (8 years ago) Go to Blizzard forum post
Anyone else having this problem? My screen turns black and says "out of range" in the middle of the monitor when I try to load D3 with the 2.1 patch. I can still hear the D3 music playing when I load it though. It used to work fine before the patch, and other games still work when I load them.
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Omrakos
Loading patch 2.1 = "out of range" on monitor(2)August-26-2014 4:18 PM PDT (8 years ago) Go to Blizzard forum post
Mathias,

Try editing your D3Prefs.txt file located in My Documents\Diablo III.

Using a text editor like Notepad, change either or both of these lines if they exist.

DisplayModeWindowMode "0"
Vsync "0"

to

DisplayModeWindowMode "1"
Vsync "1"

Save the file and try the game again now.

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I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
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Omrakos
Loading patch 2.1 = "out of range" on monitor(4)August-26-2014 5:04 PM PDT (8 years ago) Go to Blizzard forum post
Mathias,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

_________________________________________________________
I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
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Omrakos
Loading patch 2.1 = "out of range" on monitor(7)August-26-2014 5:50 PM PDT (8 years ago) Go to Blizzard forum post
Mathias,

The native specs for your monitor:

Native Mode: 1680 x 1050(p) (59.954Hz)

What you're using in Diablo III:

DisplayModeWidth "1680" ok
DisplayModeHeight "1050" ok
DisplayModeRefreshRate "75" not ok? (Manufacturer says 50Hz - 75Hz but this may be causing your problem)

Change the refresh rate to 60 with notepad as you did earlier and then see if full screen mode works properly

_________________________________________________________
I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
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