 | Constant Disconnection from Battle.net server(1) | Category: Technical SupportMarch-22-2015 7:36 AM PDT (8 years ago)  |
| I've had some issues with disconnection from the server while playing and latency issues spiking up. I just got my internet tested and checked out by a technician from comcast and it's an ok. ISP: Comcast Xfinity Town and Country: Chicago, IL USA Pathping: Tracing route to 12.129.209.68 over a maximum of 30 hops 0 aLain-G.hsd1.il.comcast.net. [10.0.0.10] 1 * 10.0.0.1 2 c-50-158-80-1.hsd1.il.comcast.net [50.158.80.1] 3 te-0-0-0-15-sur03.chicago201.il.chicago.comcast.net [68.86.115.1] 4 te-1-3-0-5-ar01.elmhurst.il.chicago.comcast.net [162.151.36.133] 5 be-33491-cr02.chicago.il.ibone.comcast.net [68.86.92.33] 6 be-10406-cr01.350ecermak.il.ibone.comcast.net [68.86.84.210] 7 he-0-15-0-0-pe04.350ecermak.il.ibone.comcast.net [68.86.85.210] 8 192.205.37.21 9 cr2.cgcil.ip.att.net [12.122.132.158] 10 12.122.95.109 11 * * * Computing statistics for 250 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 aLain-G.hsd1.il.comcast.net. [10.0.0.10] 12/ 100 = 12% | 1 736ms 16/ 100 = 16% 4/ 100 = 4% 10.0.0.1 0/ 100 = 0% | 2 724ms 14/ 100 = 14% 2/ 100 = 2% c-50-158-80-1.hsd1.il.comcast.net [50.158.80.1] 0/ 100 = 0% | 3 670ms 15/ 100 = 15% 3/ 100 = 3% te-0-0-0-15-sur03.chicago201.il.chicago.comcast.net [68.86.115.1] 0/ 100 = 0% | 4 699ms 14/ 100 = 14% 2/ 100 = 2% te-1-3-0-5-ar01.elmhurst.il.chicago.comcast.net [162.151.36.133] 0/ 100 = 0% | 5 777ms 13/ 100 = 13% 1/ 100 = 1% be-33491-cr02.chicago.il.ibone.comcast.net [68.86.92.33] 0/ 100 = 0% | 6 690ms 15/ 100 = 15% 3/ 100 = 3% be-10406-cr01.350ecermak.il.ibone.comcast.net [68.86.84.210] 0/ 100 = 0% | 7 636ms 14/ 100 = 14% 2/ 100 = 2% he-0-15-0-0-pe04.350ecermak.il.ibone.comcast.net [68.86.85.210] 0/ 100 = 0% | 8 653ms 12/ 100 = 12% 0/ 100 = 0% 192.205.37.21 88/ 100 = 88% | 9 --- 100/ 100 =100% 0/ 100 = 0% cr2.cgcil.ip.att.net [12.122.132.158] 0/ 100 = 0% | 10 --- 100/ 100 =100% 0/ 100 = 0% 12.122.95.109 Trace complete. | ||
 | Constant Disconnection from Battle.net server(2) | March-22-2015 8:50 AM PDT (8 years ago) |
| Hello KingBerni, Unfortunately there are clearly visible losses in pretty much every step of your pathping starting from the very first hop: 0 aLain-G.hsd1.il.comcast.net. [10.0.0.10] 12/ 100 = 12% | 1 736ms 16/ 100 = 16% 4/ 100 = 4% 10.0.0.1 0/ 100 = 0% | 2 724ms 14/ 100 = 14% 2/ 100 = 2% c-50-158-80-1.hsd1.il.comcast.net [50.158.80.1] 0/ 100 = 0% | 3 670ms 15/ 100 = 15% 3/ 100 = 3% te-0-0-0-15-sur03.chicago201.il.chicago.comcast.net [68.86.115.1] 0/ 100 = 0% | 4 699ms 14/ 100 = 14% 2/ 100 = 2% te-1-3-0-5-ar01.elmhurst.il.chicago.comcast.net [162.151.36.133] 0/ 100 = 0% | 5 777ms 13/ 100 = 13% 1/ 100 = 1% be-33491-cr02.chicago.il.ibone.comcast.net [68.86.92.33] 0/ 100 = 0% | I strongly advise you to follow the steps listed here; should the issue persist, please get in touch with your provider once again and show them your pathping/traceroute files. :/ Note: This is our EU support forum, as you're playing in US, this forum would be the best one for you. :) _________________________________________________________ Feedback? Click here! https://www.surveymonkey.com/s/Vyraneer | ||
