Avatar of Mike #8269
Mike #8269
Help(1)Category: Technical SupportAugust-9-2014 12:56 PM PDT (8 years ago) Go to Blizzard forum post
My héros are missing from my account, I've checked both the US and Europe regions but none of my heroes are there at all

Mike
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Omrakos
Help(2)August-9-2014 1:05 PM PDT (8 years ago) Go to Blizzard forum post
Mike ,

That's because you must be using the wrong Battle.net account. This one that you're posting from just has an unused Starter Edition that was added today. I can't locate any other accounts you may have based on your first and last name or BattleTag so unless you can remember what the names(s) might be, you'll need to submit a support ticket so a Billing rep can try and locate the account for you.

This support article will lead you through the process of submitting a ticket, requesting a call back, or entering into a live web chat session..

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_________________________________________________________
I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
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