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iamplay #1416
lost all my set items(1)Category: Technical SupportAugust-6-2014 7:55 AM PDT (8 years ago) Go to Blizzard forum post
hi I was in a game with a friend and I put my items on the ground to put em on another character and when I went to switch toon without even leaving the party or my friend leaving game all my item disappeared when I came back in game I lost all my set items for my wizard and witch doctor can my items be rolled back to this morning much appreciated that would be and if not can I use that compromise account roll back and how does it work how does it choose where to roll back from??? a promptly respone would me much appreciated ......a very sad customer ) I already went on website and could not contact support with this issue its why im posting this here
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Omrakos
lost all my set items(2)August-6-2014 11:08 AM PDT (8 years ago) Go to Blizzard forum post
iamplay,

Never drop any items on the ground you wish to keep. If you need to move them between characters, use your shared stash. If you drop an item on the ground and leave the game, it will be lost. This is by design. I'm afraid it's not the same as it used to be in Diablo II where the game didn't have the shared stash.

As your account wasn't compromised, using a rollback meant to be used for compromised accounts is not supported and could possibly lead to an account closure.

https://us.battle.net/support/en/article/compromised-diablo-iii-account

"Note: In cases where players provide false or misleading information in an attempt to obtain a rollback, Blizzard may suspend or permanently close the account."

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