 | Weird client hangups that occur only on Diablo3 (pc)(1) | Category: Technical SupportFebruary-15-2015 9:50 PM PST (8 years ago)  |
| Hello there, After 2.1.2 (or latest patch to be certain), I have had unpleasant issue sometimes with Diablo3. D3 client just "freezes" and Windows tries to "recover it", but no matter what, it does not just revive after waiting. Otherwise my computer runs just fine, it seems that it is just Diablo3 client that freezes and crashes, that to be said - I can use my computer just fine. Here is screenshot of what it looks like for me, followed by Windows event log information and information about my computer. This happens only with Diablo, If I play Cs:go, BF4, FC4 or other "heavy load" games, I have never experienced this to happen. I have no overclocking on my computer and I have not noticed any overcooling things" Picture of what happens (it is nasty when it happens during public rift, sorry about ppl who I was there with :( ): http://i.imgur.com/VZ3mfRq.jpg Windows log: - System - Provider [ Name] Windows Error Reporting - EventID 1001 [ Qualifiers] 0 Level 4 Task 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2015-02-16T05:37:31.000000000Z EventRecordID 10002 Channel Application Computer Masiina Security - EventData 0 AppHangTransient Ei käytettävissä 0 Diablo III.exe 2.1.2.28709 547f5a10 unknown unknown unknown unknown 0 e180d456-b59d-11e4-be89-fcaa14214e3e 2049 My computer information: Windows 8.1 Pro i7-4790K 16,0 Gt ram Inno3d 970GTX 4Gt No overclocking on processor or gpu. I have latest drivers installed and it does NOT happen every time. I played yesterday alot more than I played today in the morning, when it happened after just a few minutes of playing, yesterday I played couple of hours straight´with friends (4 player group) and nothing happened. Any help would be appriciated! | ||
 | Weird client hangups that occur only on Diablo3 (pc)(3) | February-16-2015 7:04 AM PST (8 years ago) |
| Hello, Could I please request a Dxdiag report? battle.net/support/en/article/obtaining-system-files We'll be able to investigate further from there. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor | ||
