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Tyryndar
Connection Issues 26/02(1)Category: Technical SupportFebruary-26-2015 11:27 AM PST (8 years ago) Go to Blizzard forum post
Salutations!

We are currently investigating a number of connection losses to all our games. Affected players can help us localise the source of this disruption by allowing us to check their pathpings. To do so, please use our own tool Looking Glass and post your results in this thread.

For better visibility, we recommend framing the pathping block in the [code] (at the start of the block) and [/code] (at the end) tags:

Example
Example
Example

We thank you for your cooperation and ask for patience whilst we are looking further into this situation.

~ Tyryndar

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Tyryndar
Connection Issues 26/02(46)February-27-2015 5:10 AM PST (8 years ago) Go to Blizzard forum post
Morning all!

Many thanks for the pathpings. We had forwarded the thread URL and the information that poured in was appreciated as part of the effort to quickly deal with the disruption. As we no longer need new pathpings, I shall lock and unsticky it now.

Draco: I've gently kicked your account on the database; please try again now. Restarting your PC may also help. If it still does not work, it is likely that your issue is not connected to last night's disruption at all but some other problem I recommend creating your own thread about. But before doing so, please check this support article and follow the steps there.

/closed

~ Tyryndar

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