Avatar of NikeSwingman #1839
NikeSwingman #1839
DON'T KNOW MY SECRET ANSWER!!!(1)Category: Technical SupportFebruary-9-2015 4:16 PM PST (8 years ago) Go to Blizzard forum post
I want to change my email because the one linked to battle.net is an older one. The question i feel is one that i wouldn't have picked either. I was wondering if there was anyway to resolve this. Also i tried submitting a ticket and it wouldn't let me it just kept sending me to the forums.
Avatar of Delmoryth
Delmoryth
DON'T KNOW MY SECRET ANSWER!!!(2)February-10-2015 7:26 AM PST (8 years ago) Go to Blizzard forum post
Hello NikeSwingman,

You will have to contact Customer Support so they can help you recover your Secret Answer and change your email. You can do so from here:

battle.net/support/help/solution/battlenet/322

When they ask you for the Secret Answer, just write "I do not know", and make sure you attach a picture of a government-issued identification (more info on this here). That way the support agent that takes your request will be able to verify ownership of the account and help you recover it.

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