Avatar of Erianthia
Erianthia
Diablo 3 complete system freeze(1)Category: Technical SupportJuly-29-2014 10:12 AM PDT (8 years ago) Go to Blizzard forum post
So, for about a week or two now when I play Diablo 3 it will, (seemingly random) lockup my whole computer. Doesn't seem to be anything has far as consistent activity, class or ability used nor does it occur over some finite time interval. Now, it isn't frequent and I would say it probably happens once a day if I play for a little bit. I also noticed I keep getting strange monster graphic bugs now too. Like, seeing hugely magnified glitches of a mobs disconnected body part. When the game freezes I don't get a STOP error (BSoF), It's a full system freeze with zero responsiveness until I reset the machine and it ONLY happens with Diablo 3 and not anything else. Heck, even WoW runs fine, so I don't think it's something with the launcher. Because of the graphics glitches, I'm leaning towards a graphic problem.

I'm running the following:
Windows 7 Pro 64
AMD Radeon HD 7970 X2
AMD FX 9590 CPU with Sabertooth 990FX R2.0 MB
32GB of Corsair veng ram.
256 GB SSD

All of my drivers are up to date, so I'm at a loss why suddenly this game is doing this (again, only started about a week or two ago). Anyone else have similar problems? Thanks
Avatar of Dankorii
Dankorii
Diablo 3 complete system freeze(2)July-29-2014 6:46 PM PDT (8 years ago) Go to Blizzard forum post
Erianthia,

Please post your DXDIAG file so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
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