Avatar of Jester #1853
Jester #1853
Streaming Error, BLZBNTBNA000003E(1)Category: Technical SupportJuly-28-2014 2:03 PM PDT (8 years ago) Go to Blizzard forum post
I had some malware issues with firefox, so I ran Adware-Removal-Tool-v3.9.1.exe and it apparently removed more than malware, it somehow affected the registry entries because I can no longer run Diablo III.

I get the Streaming Error on start-up, stating that Diablo III cannot detect an internet connection. How do I fix this issue so that Diablo III detects the internet again?
Avatar of Dankorii
Dankorii
Streaming Error, BLZBNTBNA000003E(2)July-28-2014 2:56 PM PDT (8 years ago) Go to Blizzard forum post
Jester,

Open the Battle.net Desktop App > Select Diablo 3 from the left side of the screen > click on "Options" > select "Scan and repair" > click on "begin scan".

Once the scan is complete, test out the game and let me know what happens.
______________________________________________________
I'm available Sunday through Thursday from 11AM to 8PM Pacific Time
Support Contact Information

Got some feedback?
Avatar of Dankorii
Dankorii
Streaming Error, BLZBNTBNA000003E(6)July-29-2014 2:54 PM PDT (8 years ago) Go to Blizzard forum post
Jester,

Thanks for the update. I'm glad to see that you were able resolve your issue by following the steps in that support article. Please feel free to post again if you have any other questions.
______________________________________________________
I'm available Sunday through Thursday from 11AM to 8PM Pacific Time
Support Contact Information

Got some feedback?
Feedback for Diablo Somepage