 | Diablo 3 unexpected error... then crash(1) | Category: Technical SupportJuly-19-2014 2:23 PM PDT (8 years ago)  |
| This has happened to me every time I am playing the game. I have opened a ticket multiple times, posted all of my crash and diagnostics files. I have tried ever work around I was suggested. I do not know what to do. This always seems to happen in act 5 quest: The Harbringer whilke looking for Korelan's tower. I can kill all the fire maidens. I have reached level 68 from 60 because I have done this part so many times. I am hoping to get help posting this here, maybe someone with a little more technical prowess than the customer service representatives who link me the same basic fixes can take a look at my problem. I have been playing Blizzard games from warcraft 2 until now, almost every game released in between. I hope there is a way that I can get this fixed because I really enjoy the Diablo universe/atmosphere. | ||
 | Diablo 3 unexpected error... then crash(3) | July-19-2014 3:10 PM PDT (8 years ago) |
| Tryggr, Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Diablo 3 unexpected error... then crash(5) | July-19-2014 3:45 PM PDT (8 years ago) |
| Tryggr, I don't see anything wrong with your hardware/drivers except perhaps a very old sound driver. Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.7183 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 12/31/1999 17:00:00, 3872984 bytes You might try these: http://download.cnet.com/Realtek-High-Definition-Audio-Codec-Windows-Vista-Windows-7-Windows-8-64-bit/3001-2120_4-75317047.html?hasJs=n&hlndr=1&dlm=0 You mentioned in your first post you had crash files? Could you post one? _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Diablo 3 unexpected error... then crash(7) | July-19-2014 4:06 PM PDT (8 years ago) |
| Tryggr, Since you have the game set to use the Realtek sound device, let's see what updating the drivers does for you. 2014.07.19 14:48:03.189610400 Driver 1: 'Realtek Digital Output (Realtek High Definition Audio)' _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
