Avatar of CyNerG1 #1748
CyNerG1 #1748
is there something to do for this?(1)Category: Technical SupportJuly-20-2014 5:04 AM PDT (8 years ago) Go to Blizzard forum post
Connection to battle.net : OK!
Authenticiated : OK!
Retrieve Hero List : Timed out (Code 3006 or 3005)

its been doing this for over 24h

Thx
Avatar of Dankorii
Dankorii
is there something to do for this?(2)July-20-2014 6:17 PM PDT (8 years ago) Go to Blizzard forum post
CyNerG1,

Let's try power cycling the connection.

Here's a support article with steps on how to do that:

Resetting Network Devices

If that doesn't work try flushing the DNS.

Let me know what happens.
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Avatar of Dankorii
Dankorii
is there something to do for this?(6)July-21-2014 6:24 PM PDT (8 years ago) Go to Blizzard forum post
CyNerG1,

Let's try running a pathping of your connection to see what that shows us. For the most accurate results, try running the pathping when the connection issue that you are experiencing is at its worst.

Here's a support article that will help with that: Running A Pathping Test

Once you have the pathping, go ahead and post it into your next reply.

***The pathping report is two parts. Once you get to where it says, "Computing statistics for X amount of seconds, you will want to wait about 10 minutes before the second part of the report is complete.***
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