 | Blackscreen in Full screen mode(1) | Category: Technical SupportJuly-5-2014 1:01 AM PDT (8 years ago)  |
| Hi there, I have a problem where I am unable to run D3 Ros in full screen mode. The mouse cursor appears and there is the sound and if I click I can hear the sounds of the menu and such but the screen remains black. I have to adjust it to windowed mode in D3pref.txt to be able to load D3. System Information ------------------ Time of this report: 7/5/2014, 15:57:01 Machine name: -OMITTED- Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_rtm.130821-1623) Language: English (Regional Setting: English) System Manufacturer: GIGABYTE System Model: P15FV2 BIOS: BIOS Date: 05/06/14 14:04:08 Ver: 04.06.05 Processor: Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz Memory: 8192MB RAM Available OS Memory: 8070MB RAM Page File: 2033MB used, 7061MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.03.9600.16384 64bit Unicode taken from part of the DxDiag.txt file If any other info is needed please let me know. Graphics card is Geforce GTX850m with 337.88 driver | ||
 | Blackscreen in Full screen mode(2) | July-5-2014 10:12 AM PDT (8 years ago) |
| Jason, Could you see if this Windows hot fix from Microsoft helps? It's specifically for your OS and the symptom you're seeing. http://support.microsoft.com/kb/2958266 This one is also recommended if you don't have it already. http://support.microsoft.com/kb/2962409 _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Blackscreen in Full screen mode(4) | July-5-2014 4:25 PM PDT (8 years ago) |
| Jason, That would be a question for Microsoft. Personally, I'd recommend installing all of the updates they recommend for your system. This is their page for the prerequisite they list though: http://support.microsoft.com/kb/2919355 _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
