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CHE #1845
cant create game with any char(1)Category: Technical SupportJuly-6-2014 4:33 PM PDT (8 years ago) Go to Blizzard forum post
I can log on and "create game" but when its in the load screen i get the same error message about network disconnect.

Ive tried everything, reset modem, log off, shut down comp. Whats the deal?
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Dankorii
cant create game with any char(2)July-6-2014 4:41 PM PDT (8 years ago) Go to Blizzard forum post
CHE,

Let's try deleting the Battle.net Cache file to see if that helps.

Check out this support article for steps on how to do that:

Deleting the Battle.net Cache Folder (PC)

Once that is done, test out the game and let me know what happens.
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Got some feedback?
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Dankorii
cant create game with any char(10)July-6-2014 8:23 PM PDT (8 years ago) Go to Blizzard forum post
CHE,

I was not aware at the time that there was an issue going on with the PTR. However, deleting the Cache would not have affected your characters or items. The issue has been reported so that it can be looked into further.
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Dankorii
cant create game with any char(18)July-7-2014 2:44 PM PDT (8 years ago) Go to Blizzard forum post
Hey folks,

The issue with not being able to create a a game was marked as resolved last night. Please let me know if you still can't create a game in the PTR.
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I'm available Sunday through Thursday from 11AM to 8PM Pacific Time
Support Contact Information

Got some feedback?
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