 | Screen going black(1) | Category: Technical SupportJuly-5-2014 1:41 PM PDT (8 years ago)  |
| My screen keeps going black. I can hear the sound in game still. If I alt tab, my screen comes back. I can tab back in but after anywhere from 5-30 seconds the screen cuts back out. Any help would be appreciated. | ||
 | Screen going black(2) | July-5-2014 1:47 PM PDT (8 years ago) |
| Xavier, If you don't already have it enabled, enable Vertical Sync in the in-game options. See if that helps any. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Screen going black(4) | July-5-2014 1:53 PM PDT (8 years ago) |
| Xavier, Just reply in this thread. If it doesn't help, I'll need to see your dxdiag info next. You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Screen going black(9) | July-5-2014 3:06 PM PDT (8 years ago) |
| Vsync "0" You still have vertical sync disabled. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Screen going black(11) | July-5-2014 3:29 PM PDT (8 years ago) |
| Xavier, I'd try removing the fps limiting in the in-game options too. Just remove the checkmarks next to the sliders. Is there a particular reason you have the game running at a lower resolution than the desktop? 1280 x 720 vs 1920 x 1080 You also may want to revert to an older Catalyst video driver. I'd suggest 13.12 which you can get here: http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%207%20-%2064&rev=13.12#amd-catalyst-packages Instructions for uninstalling and installing AMD drivers can be found on these links: How-To Uninstall AMD Catalyst™ Drivers From A Windows® Based System How-To Install AMD Catalyst™ Drivers For A Windows® Based System _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
