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darkstorm #1573
game keeps freezing(1)Category: Technical SupportJuly-4-2014 11:16 AM PDT (8 years ago) Go to Blizzard forum post
Having trouble playing the game. It freezes up and I can't attack or do anything. Parts of my town are missing. This is also happening in the bounties where parts of the areas are gone. Can't even get into my stash half of the time. Something needs to be done to fix these issues.
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Omrakos
game keeps freezing(2)July-4-2014 11:23 AM PDT (8 years ago) Go to Blizzard forum post
darkstorm,

What type internet connection are you using? It it wireless at any point?

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Omrakos
game keeps freezing(4)July-4-2014 11:52 AM PDT (8 years ago) Go to Blizzard forum post
darkstorm,

Posted by: darkstorm

But my brother and I were both playing and this was happening to both of us.


That would suggest your problem could be due to something both computers share which would likely be the modem or router being used. Start with a simple power cycle of the devices. To do that, you just unplug the power going to them for about 5 minutes, and then plug them back in and let them reinitialize. Of course, anyone using your internet connection at this time will lose the connection so warn anyone using it beforehand.

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