Avatar of WyreWizard #628
WyreWizard #628
Game Key is not accepted(1)Category: Technical SupportJuly-2-2014 3:02 PM PDT (8 years ago) Go to Blizzard forum post
I just received a copy of Diablo 3 from Amazon. I installed it and tried putting in the game key but I keep getting an error message saying it is not accepted. I do not know WTF is going on here. I spent $40 for this game and I refused to have my enjoyment ruined on a !@#$ing technicality. I know this game is brand new and not a used copy, This is the first time something like this has happened with a Blizzard game. I am a very unhappy customer right now, Blizzard.
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Omrakos
Game Key is not accepted(2)July-2-2014 3:08 PM PDT (8 years ago) Go to Blizzard forum post
WyreWizard,

All that should be able to cause that is if the key is invalid or possibly being mistyped when entered.

Can you send me a legible digital picture of the key via an email to Omrakos.Support@Blizzard.com? I'll be able to verify it and also check if it's already been claimed by anyone for you.

_________________________________________________________
I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
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Omrakos
Game Key is not accepted(7)July-3-2014 1:21 PM PDT (8 years ago) Go to Blizzard forum post
WyreWizard,

You can get to our store at: https://us.battle.net/shop/en/

Keys are not sold separately though.

You'll get an authentication key when you purchase the retail copy of the game no matter where it's purchased from as long as the seller is legitimate. Be wary of used copies being sold as they'll likely contain a key that can no longer be used.

_________________________________________________________
I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
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