 | Downloaded PTR and now i cannot play Live(1) | Category: Technical SupportJune-26-2014 5:18 PM PDT (8 years ago)  |
| After playing ptr for a bit i went to switch back to live and the bnet launcher is telling me i need to update diablo 3. when i press update it gives me the error "We're having a problem transferring data. Please check your internet connection just in case and try again." I have uninstalled the ptr and un/reinstalled the launcher and it is still giving me this problem. | ||
 | Downloaded PTR and now i cannot play Live(14) | July-2-2014 11:09 AM PDT (8 years ago) |
| Is anyone in this thread still experiencing a problem with the live version of Diablo III after downloading the 2.1 PTR? _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Downloaded PTR and now i cannot play Live(18) | July-2-2014 5:28 PM PDT (8 years ago) |
| EleventHour, Thanks for replying. Our developers are requesting anyone with this issue provide them with a set of log files. These files can be obtained through the use a utility they've created called LogGoblin. Information on obtaining and running the utility can be found here. https://us.battle.net/support/en/article/how-to-find-your-setup-logs Once you have the file created, could you please send it to me at forumtech@blizzard.com attn Omrakos ? I'll see that it gets forwarded straight away. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
