 | No Display but the game is not crashing(1) | Category: Technical SupportJune-22-2014 10:32 PM PDT (8 years ago)  |
| Hi, couple of weeks ago when I ran D3 RoS , it was fine. But today I tried to run the game and I am getting nothing but black screen , no display at all but the music and sound effects are running smoothly and I can even start the game and get into town if I click at the right spots on my blank screen and when I click my mouse I can hear the sound effects for attacks. The bottom line is that the game is running without any display and there is not crashing at all. I am using NVidia GT 740 M, (up to date driver) 2 gigs dedicated memory, 8 GB RAM and Intel i7 4700-MQ processor. I have been playing the game since release, off and on and never had any problem. But now all of a sudden the display is gone. Please help. | ||
 | No Display but the game is not crashing(5) | June-25-2014 3:04 PM PDT (8 years ago) |
| Windspear, Let's try running the game in windowed mode to see if that helps. Here's how: Go into your Documents\Diablo III folder > open the D3Prefs.txt file > locate the DisplayModeWindowMode line and change the "0" to "1" for windowed mode or "2" for full screen windowed mode > save and close the D3Prefs.txt file and launch the game. Try either windowed mode to see if that helps. Let me know what happens. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
 | No Display but the game is not crashing(7) | June-27-2014 11:11 AM PDT (8 years ago) |
| For those of you running Windows 8.1 and using a hybrid PC (integrated and discrete video), there are a couple of Microsoft hotfixes you might want to look into installing. The first directly addresses the issue of a black screen occurring when you start a game that uses Direct3D 9 in Windows 8.1 http://support.microsoft.com/kb/2958266 The second contains several updates that Microsoft recommends installing. http://support.microsoft.com/kb/2962409 _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
