Avatar of jujube #1592
jujube #1592
Code 10017(1)Category: Technical SupportJune-13-2014 2:08 PM PDT (9 years ago) Go to Blizzard forum post
Hi, I disconnect sometimes and then receive this error when I successfully relogin

Unable to join channel. You have joined the maximum number of this channel type. (Code 10017)

Before disconnecting, I was connected to 4 community channels, and the clan channel

The problem goes away after a while (my guess is one of the channels eventually gets timed out and automatically disconnects the 'ghost user' who failed to leave the channel when i disconnected)

also, why doesnt 'keep me logged in' work on the website?
Avatar of Omrakos
Omrakos
Code 10017(10)July-5-2014 4:13 PM PDT (8 years ago) Go to Blizzard forum post
Kronen,

Were you able to play on the EU region when you tried? It looks like you made a character there on 6/25/14.

Do you recall what all you've tried so far on your end to resolve it? I know we've reset the account here which is about all we can do. The issue is still under investigation unfortunately and they haven't come up with any workarounds yet. Most people this affects are able to play a little while after being disconnected once the game they were in closes out. For those that it keeps going for, server resets like when we perform maintenance has always cleared it. I've not seen one this persistent before.

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